Warranty

- Torches/Headlamps: 12 Months

 

- Clearance items: 3 Months. Reduced to near cost price so I can't offer a full warranty.

- Chargers: 3 Months. Excludes the basic usb charger priced at $4 (cost price): 7 days.

- Batteries: 3 Months. Questions will be asked on how it was used to know whether a fault was your own doing.

Over 5 years I've only had 6 claims for a fault. This is so low because I check everything before listing for sale and again before shipping out your order.

No charge on labor, only for the parts, beyond the stated warranty period. Some models are excluded where the manufacturer has used glue to assemble making it very time consuming. For this situation I will charge a small fee.

The best brand for a guaranteed cheap repair is Convoy, they never use glue, and the parts are easy to source 10+ years down the track. They are also extremely easy to modify or upgrade.

Warranty Exclusions:

 

- Disassembly
- Damage caused by improper usage

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